The Travel Rights ebook by TravelersUnited.org provides the “rules of travel” for travelers to help them avoid problems and get the best possible service available with the fewest hassles.
These articles outline the basic rules, regulations, and policies that dictate how airlines, automobile rental companies, hotels, railroads, and the new sharing economy work with their customers. This is not a book about “Travel Secrets” or “Insider Tricks.”
Even seasoned travelers have been faced with travel hassles—being bumped off an airline flight, missing connections because of a late arrival, having baggage lost, or being delayed by weather. Others have been faced with rental car reservations that have disappeared or been uncertain as to whether they really needed that collision damage waiver counter personnel present when signing rental contracts.
When everything works well, business and vacation travelers return with smiles on their faces. But, when things go wrong, those smiles can change to frustrated frowns and anger.
So, be prepared when travel goes awry. It’s the travelers who know their travel rights who get to their destination — on time and with all their belongings, or who get the service or refunds they deserve.